Customer Voice


Each month we publish shipping reports for our customers. We ship dozens of parcels all over the world. Publishing tracking numbers does not infringe any privacy rights, however they can prove that all goods are shipped directly from Japan and that they were delivered to our customers in other countries. You can track and check any tracking number on EMS Japan website or on the website of the National Post operator of the destination country.

We ship worldwide. Our customer geography covers more than 100 countries (as you may see on the map below). We ship mainly in Western and Central Europe, USA and Canada, NIS and Russia. We also ship to such countries as Serbia, Ecuador, Trinidad and Tobago. For countries where EMS delivery is unavailable we ship by airmail.   

Fig. 1. Customer Geography (2010-2022).




WE WORK ONLINE AND SHIP WORLDWIDE SINCE 2011 - Our Website with Japanese Cosmetics works from 2013 Year -*/  


Below you can find the detailed shipping report for previous months. Code  –JP at the end of tracking number means the country which ship goods (JP. Japan). The following prefixes EG, EJ, EA stand for different types of EMS. CD- RA- stand for airmail service.



DATE Tracking Number Country Feedback
2022.09.26 RX140292273JP Australia Thank you for order update
2022.09.26 EN211111095JP USA Thanks for fast shipping
2022.09.20 RX140211178JP Latvia Got tracking yesterday, thaks.
2022.09.20 EN211486460JP USA Swift shipping, thanks!
2022.09.12 RX139904693JP Switzerland Lactis helps my Dad, great product
2022.09.12 EN209233135JP USA good quality
2022.09.09 EN205835166JP USA Both quality and service are outstanding
2022.09.08 RX139496345JP China Original product at good price.
2022.09.08 RX139940497JP Spain Very good package, safe shipping.
2022.09.08 RX139336241JP Poland Thank you for japanese service.
2022.09.05 RX138784359JP China Thank you for your servive.
2022.09.05 RX140096203JP Cyprus I shall order again!
2022.09.05 RX139271041JP Spain Very good service.
2022.09.05 EN208400526JP USA Raplied all questions and adviced best options.
2022.08.31 EN207418260JP Italy Received parcel today, thank you.
2022.08.30 EN207069768JP Tunisia Got my touchi extract, hope it works.
2022.08.29 RX138478416JP China Bought original Melsmon, thanks.
2022.08.26 RX138690722JP New Zealand Goods receivied, thanks.
2022.08.26 EN207076446JP Philippines Thank you for your work!
2022.08.25 RX138513271JP Malta Great medicine, thank you.
2022.08.25 EN203410901JP USA No additional custom dues, as was stated
2022.08.22 EN205417814JP Australia Thank you, thank you very much.
2022.08.19 RX137775673JP Azerbaijan Japanese quality is the best ever,
2022.08.16 RX137756351JP Australia Thanks, package delivered today
2022.08.10 RX137681070JP Switzerland Got goods, best regards!
2022.08.10 RX137626524JP Latvia I wish you great business!
2022.08.10 EN204117291JP USA Price for Lactis is really low!
2022.08.02 EN200255730JP USA You socmetiics is the best, I am your client
2022.08.01 RX137304484JP Thailand Prices arte lower than in pharmacies
2022.08.01 RX136704154JP Switzerland Real japanese service,
2022.07.27 EN201138765JP USA Bought gammalon for my child. Thanks!
2022.07.25 EN201209820JP USA High quality cosmetics, real vip product
2022.07.25 EN200364213JP USA Adant is 5 times cheaper than in russia
2022.07.20 RX135637538JP Italy Got laennec today. Original product, confirm.
2022.07.20 RX135418926JP Switzerland Good present, good shop.
2022.07.15 RX135177125JP Thailand Touchi helped my mother
2022.07.15 RX135610623JP Israel thank you, goods delivered in 8 days
2022.07.15 RX134960000JP Azerbaijan Thanks for chondroitin
2022.07.15 CN040838061JP Hong Kong Nice to have business with you.
2022.07.08 RX134746908JP China Thank you for original melsmon.
2022.07.04 RX134010455JP Netherlands Goods received,
2022.07.04 RX134108018JP China Bought present for wife, she is delighted.
2022.07.04 EN178916279JP Uganda Great quality at optimal price
2022.07.04 EN179385943JP Tunisia Thanks a lot!
2022.07.01 RX134827080JP Poland Goods delivered on time.
2022.07.01 EN178438667JP Philippines Thank you fo great work.
2022.06.28 RX133812764JP Switzerland I am in love with Melsmon!
2022.06.24 RX133344925JP Poland Laennec is efficient. Use for 2 years
2022.06.24 RX133290325JP Spain Bought fucoidan, great effect.
2022.06.21 EN178974166JP USA Got parcel after 12 days! That was long
2022.06.20 RX132446021JP Poland Gammalon shows effect. Thank you.
2022.06.20 EN175508960JP France Got goods.
2022.06.17 RX132265792JP Spain Great japanese service.
2022.06.15 RX132747914JP Switzerland Promt delivery and no additional taxes!
2022.06.14 RX132907182JP Netherlands Waited for reply for 1 day, but feedback is good
2022.06.14 RX132243182JP Bulgaria Very polite staff.
2022.06.10 RX133005391JP Latvia Got goods, tmany thanks.
2022.06.10 EN175958283JP Malaysia very effective pain killer EVE
2022.06.08 RX131395558JP Singapore Bought minophagen, good thing!
2022.06.07 RX131940037JP Cyprus Pleasant staff. Shall use this store
2022.06.07 EN175379465JP USA Package received today. Thank you
2022.06.03 RX131704740JP China Proffesional support, great store.
2022.06.03 EN175185840JP USA The best service I ever dealt with.
2022.05.31 RX132177245JP Hong Kong High quality sream and essence.
2022.05.31 EN174801911JP Turkey I love baby foot! No match for chinese fake
2022.05.27 RX130952612JP Hungary Ordered lactis, great supplement.
2022.05.25 EN174854619JP USA Wide choice and pleasant attitude
2022.05.23 EN174104748JP USA Very good store,
2022.05.20 RX130433881JP Poland Japan is number one! Thank you.
2022.05.18 RX131200296JP Latvia Cosmetics is outstanding and great
2022.05.18 EN173345226JP USA Reliable business partner.
2022.05.17 RX130090285JP Austria Got in 1 week. Thank you.
2022.05.17 RX130032424JP Switzerland Very good cure, I advice to use it
2022.05.16 RX130026446JP Lithuania VIP quality and support.
2022.05.16 RX129684882JP Hungary Good parcel without problems or custom dues
2022.05.13 RX129847775JP Spain Great precise work.
2022.05.13 EN173436823JP Malaysia Got in 4 days, thank you.
2022.05.09 RX129613912JP Ireland Goods received,
2022.05.09 EN172884913JP USA Bought present for wife, she is delighted.
2022.05.06 RX129986548JP Latvia Great quality at optimal price
2022.05.06 RX129984357JP Azerbaijan Thanks a lot!
2022.05.06 EN172881069JP USA Got parcel yesterday.
2022.04.28 RX129464192JP Azerbaijan I lost 5kg!! Thak you.
2022.04.28 RX128741985JP Latvia Wide choice of goods,
2022.04.28 EN170873538JP USA got parcek yesterday
2022.04.28 EN170487066JP Mexico Why the courier did not leave the notice?!
2022.04.25 RX129013105JP Estonia Shiseido is number one!
2022.04.25 RX129122860JP Thailand Lactis price is really low!
2022.04.21 RX128892209JP Lithuania Arigato!!
2022.04.21 EN170672125JP Indonesia Got parcel today, I loiked the present
2022.04.21 EN169202518JP USA Couries brought goods. You asked to e-mail you.
2022.04.19 EN168556390JP USA Bought origiinal product. Love it.
2022.04.18 RX129542615JP Spain Extract touchi is best choice.
2022.04.14 EN167017592JP USA Thanks for gift, bath salt is great
2022.04.07 EN168430187JP USA BB essence is the best I ever bought
2022.04.06 EN166232643JP Indonesia Competetive price for Melsmon
2022.04.05 RX128303123JP Bulgaria Very nice shop.
2022.04.05 EN165778715JP USA Bought with discount!